At Dramleth Casino and Hotel Resorts (“Dramleth”, “we”, “our”, or “us”), your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or stay at our properties.
1. Information We Collect
We may collect the following types of personal data:
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Personal Details: Name, date of birth, nationality, identification information, etc.
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Contact Information: Email address, phone number, mailing address.
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Booking Details: Room preferences, arrival/departure dates, special requests.
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Payment Information: Credit/debit card details or other payment methods.
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Usage Data: Browser type, pages visited, IP address, cookies, and analytics data.
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Gaming Information: If applicable, data related to casino activity for loyalty and regulatory compliance.
2. How We Use Your Information
We use your data to:
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Process reservations and payments
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Enhance your stay with personalized services
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Send confirmations, updates, and promotional offers
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Ensure safety, legal compliance, and regulatory reporting
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Improve our services and website functionality
3. Sharing of Information
We do not sell your personal information. We may share your data with:
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Payment processors and booking platforms
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Regulatory authorities, when required by law
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Hotel and casino service partners under confidentiality agreements
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IT and marketing vendors assisting in communication and analytics
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance user experience, track site performance, and deliver relevant advertisements. You may manage cookie preferences through your browser settings.
5. Data Security
We employ administrative, technical, and physical safeguards to protect your information. However, no system can guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
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Access and correct your personal data
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Request deletion of your information
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Opt out of marketing communications
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File a complaint with a data protection authority
7. Contact Us
For any questions regarding this policy or your personal data, contact us at:
[email protected]